Further details

ALL returns are subject to inspection and final approval by Safe Ride 4 Kids with the following conditions.

Free returns within 15-day trial period on feature products:

• Refund for the original purchase price may be issued if return is requested within 15 days of the date of purchase. The products must be new and in like-new condition with no signs of wear, in the original untorn packaging (packaging can be gently opened for trying on then resealed) with the registration card and all parts, accessories and manuals included.
  • Refunds will be issued by a credit to “Your Account” depending on method of payment used.
  • Returns requested within the 15-day trial period need to be received at Safe Ride 4 Kids within 15 days of the return request or it will be subject to return shipping fees and restocking fees as if outside the 15-day trial period.
• Shipping fees on your initial order are non-refundable.

Restocking/Return Condition fees are applicable for:

• Restocking fee of $20/product may be applied:
  • Returns requested after the 15-day trial period
• Return Condition fee of $20/product may be applied:
  • Product returned without all the original packaging in reusable condition
  • Product returned missing the registration card or torn registration card
  • Products returned with signs of light use (i.e. slightly worn labels) but still resellable as Open Box
• Products returned but missing pieces necessary for use or resell – Return Condition fee varies depending on whether it’s a piece we can replace and at what cost
• Multiple fees may apply if product returned fits more than one (ie. it was returned after the 15-day trial period and the accessory bag is missing, total restocking fee will be $40)

When customer is responsible for return shipping fees:

• After the 15-day free trial period, customer can either:
  • have Safe Ride 4 Kids provide a prepaid shipping label and deduct shipping cost from refund,
  • or customer can purchase their own shipping.
• If an item is returned after a previous free exchange.
• All Delighter Boosters. Due to the size and, therefore, cost of shipping and tight margin, we cannot offer free return shipping on this product.
• All international returns.

We recommend you use a carrier with tracking. Safe Ride 4 Kids is not responsible for merchandise lost or stolen in transit.

When are returns not accepted:

• 45 days after date of purchase.
• Discounted Open Box items are sold “as is” and all sales are final.
• Products returned with visible signs of wear (i.e. stains, worn fabric or labels) may not qualify for a refund. In which case, customer can pay for shipping to return product to them, if desired.
• SmartKids ID bracelets that have been activated.
• Previous return authorizations will be void, if the product is not received within 45 days from the date of purchase.
• Returns received without prior approval will not be processed for refund or exchange. In which case, customer can pay for shipping to return product to them, if desired.
• Safe Ride 4 Kids reserves the right to deny any return.

This return policy is subject to change at any time at Safe Ride 4 Kids’ sole discretion.

effective date 9/17/19