Orders for in-stock items leave our warehouse on the same business day when ordered by:
Standard domestic shipping within the US is always FREE for purchases of featured products via the best traceable shipping service (FedEx Home delivery, UPS or USPS) as determined by your location and order with delivery in 2-3 business days. Orders going to PO Boxes, Military, and APOs will be shipped with USPS.
You will receive an email with a tracking number when your order is shipped.
If you have any questions about what shipping option you should choose to get the order when you need it, please contact us prior to placing your order.
International shipping is available to all countries* for the actual shipping cost. Shipping costs are calculated in the shopping cart.
An additional customs and tax fee may occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. These fees are NOT included in the purchase or shipping price of your Safe Ride 4 Kids order, international customers are liable to pay any inbound duties, VAT or taxes. You, the customer, will be billed separately by the delivery agent or customs authority prior to or upon delivery.
Safe Ride 4 Kids is not responsible for any packages held by international customs agencies nor is Safe Ride 4 Kids responsible for make the customer aware of these agencies and their action. Please check with your country’s customs office to determine their procedures and any potential charges. If you neglect to pick up your package and it is returned to us, we will not refund the charge for the original shipping cost.
Our warehouse offers these international shipping options:
The least expensive carrier rate for each option will show and could be any of the following:
Although usually less expensive, due to the limited tracking ability and poor customer service, we are no longer using DHL or USPS for international shipping unless specifically requested.
Items shipped from our office may show other carrier and time options in our shipping calculator.
If you require a specific time frame or carrier, please contact us for a custom order.
Arrival times may vary depending on the receiving country’s customs department.
*Sorry we are no longer serving:
Once a package leaves our warehouse and has been accepted by the shipping carrier, that carrier has now assumed responsibility for the package. It is the customer’s responsibility to secure packages upon delivery by our shipping carriers. All orders reported as “delivered” by shipping carriers are considered delivered and Safe Ride 4 Kids cannot be made liable for lost or stolen packages.
Unless signature confirmation and/or specific requests are made at the time of purchase, all packages will be shipped and delivered per the shipping carriers usual instructions for your delivery location. We use FedEx, UPS or USPS for shipments within the U.S. and FedEx or UPS for international shipments.
Our delivery contract doesn’t require that a buyer sign for the package; we have fulfilled said contract when the shipping carrier reports the package as delivered. With the rise in package theft, we recommend you enter a shipping address for a location in which someone can accept the package in person.
Delivery times shown at checkout are estimated, we nor the carriers provide money-back guarantees for any method other than Expedited. Weather delays, holidays and other unforeseen circumstances may impact delivery time.
If you receive items other than what you ordered, please contact us right away. We will share the information (and photo, if applicable) with our fulfillment center so they can correct the error.
Safe Ride 4 Kids is proud to partner with Route to give you a convenient, easy way to file a claim for lost, stolen or damaged packages for a small fee (varies by order amount). In order to benefit from this option, you must keep Route+ selected during checkout. In the unfortunate event your order never arrives or is damaged, you can easily file a claim and receive a replacement. We highly recommend using Route on your order.
Be sure to use your correct email address for your order since all insurance claims and tracking information is sent to your email. You will need your email address that was submitted when you placed the order and order number to file a claim with Route.
If the need arises to file a claim, follow the below timelines. Get more details about timelines and necessary information on Route.
We love our customers and are always striving to provide you with the best possible shopping experience and hope the addition of Route will help you shop with even more confidence!
Orders for which Route+ was deselected will not receive this efficient protection. For these orders Safe Ride 4 Kids is not liable for lost, stolen or damaged items.
This is our policy if you deselected Route Package Protection during checkout and your package was lost, stolen or damaged.
We will not reship packages for free if the carrier is at cause for a shipping delay.
Per our terms of service, title and risk of loss for Products is transferred to Buyer upon tracking status of shipment being marked as “delivered” by carrier. Therefore, when tracking is marked delivered, Safe Ride 4 Kids is no longer responsible for package or loss thereof.
Here is our recommendation:
Once we have that claim number in some cases we may opt to resend the items to you. This will be on a case by case basis and is subject to the discretion of the company. A signature for delivery will be required for any subsequent shipment.
Please email photos of the damaged box and/or product within two days of when it was marked as delivered. We will file a claim with the shipping carrier, if necessary, before we ship a replacement. Please hold on to the package as the carrier may want to view the package or pick it back up.
As a small family owned and operated business, we greatly value and appreciate your business.